• BPMN – Business Process Modeling Notation – notation used in modeling and  preparing business processes diagrams.
  • BPD  - Business Process Diagram – diagram defined by BPMN and using elements defined in that notation.
  • KPI - Key Performance Indicator  – metrics (not only financial) used  in organization objective achieved by processes, allowing to evaluate progress of its realization and apply eventual corrections .
  • BAM - Business Activity Monitoring – constant and active observation of Key Performance Indicators
  • Process – every action performed in in company or organization, in BPMN presented, as network of element flow (Flow Objects), that is, smaller sets of steps and sequencing control elements.
  • Business Process– set of actions, task and events performed by system solutions and users in order to achieve the business purpose.